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Do You Want Your E-mail Newsletters to Be Read? Then Change Your Format!
by: BL Ochman

Now that every other site has a newsletter, one thing is perfectly clear: most of them never get read. And that's more often caused by bad format than bad content.

An e-mailed newsletter has about 10 seconds to present a useful message quickly, vibrantly, and attractively. And it needs to make its message clear in the first screen. How many e-mailed newsletters do that now? Almost none.

Don't Waste The First Screen

The first screen of an e-mail newsletter is as important as the first screen of a web site: it's the most valuable real estate online. If you don't instantly let people know what's in it for them when they look at your newsletter it's likely to be zapped into the Trash folder. It won't be read it unless it looks worth the time scrolling and reading would take.

Why then, do 99 out of 100 e-mailed newsletters use the first screen and more of their email to give a long-winded message about the opt-in nature of the list, a welcome to new subscribers, the droll musings of the publisher, silly borders and an advertising message or two? 

One has to really want to read a newsletter to scroll past all that padding get to the issue's table of contents. And then the contents rarely summarize the articles or make them click-able. 

Tips for Better Readability 

What can you do to make your newsletter one of the very few that actually gets read? 

  a. Write and re-write your greeting until you get it down to one short line. 

  b. You don't need to put information on how to unsubscribe at the top of the page. People who want to opt out will scroll until they find the way to bid you adieu forever. 

  c. Skip the whimsical borders. 

  d. Start the list of articles "In This Issue" immediately after your one-line greeting. 

  e. Keep the column width to approximately 65 characters. It is too difficult to read wider columns on an e-mail screen, which generally is only a portion of the entire monitor. 

  f. Concentrate on creating compelling content. It is consistently helpful, interesting content that keeps people reading an online newsletter. 

  g. Use original material, not articles that have already appeared in 10 other newsletters.



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