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March 23, 2000

4smallbusiness.com Brings the Human touch to the Internet

Live Advisors Help Small Business Owners Find Personalized Solutions

FT. LAUDERDALE, FL (March 23, 2000) -- Small business owners, executives and employees can now receive free advice and guidance from live advisors while learning how to use the resources available on the Internet to grow and manage a business. 

Acting as the “missing link” between hi-tech Internet resources and the small business, 411now.com caters to the particular needs of the small business by providing the knowledge and experience of professionals who have used the Internet to sell products, conduct research, advertise online, improve communication and streamline business processes.

411now.com, which earns revenue by selling subscription fees through its marketing partners, will launch 4smallbusiness.com and the 4smallbusiness Center. This password-protected web site will be accessible through a number of partner’s web sites. “Our partners will generate revenue as a reseller of the subscription fees while the 4smallbusiness Center and 411now.com cater to their clients and site traffic,” said Marc Glazer, CEO and President. “We expect to add an additional 75,000 subscribers to our base of 60,000 by the end of this year from two partnerships alone.”

Partnering as a service provider for such companies as McAfee.com and Advanced Commerce Technologies will allow 4smallbusiness.com to significantly expand its offerings as it grows its subscriber base. In addition to the revenue opportunity, 4smallbusiness.com makes partner’s web sites “sticky” or “stickier” while providing exemplary customer service and real-time support to their clients.

Offering some real innovations, 4smallbusiness.com and 411now.com have created Interactive Business Centers (IBC’s). These IBC’s are web resources that allow small businesses to learn, perform online tasks and conduct business with the more than 400 affiliates or partners of 4smallbusiness.com. “We give our subscribers the benefit of our experience while providing cash rebates on the products and services offered by our partners,” states co-founder Cathy Bass, commenting on the value of IBC’s.

And in fact, no other small business web site offers such a robust combination of consumer reports, expert advice, pre-negotiated deals, free consultations and personalized service. Priding themselves on their motto of hi-tech and “hi-touch”, 4smallbusiness.com has eight different ways for a business owner to communicate their needs. The company strives to make their clients comfortable with technology, whether it’s in a chat room, using instant messenger, or any of the voice and text-based services now available. No matter how clients reach them, 4smallbusiness.com advisors are always happy to help and provide ideas and solutions.

Because each business has it’s own challenges and needs, 4smallbusiness.com is committed to giving custom answers and guidance. Without recommendations, it is often hard for the small business owner to trust the resources available on the Internet. That’s why 4smallbusiness.com offers itself as a guide to small business owners, helping them sort through the technology maze and B2B craze. By charging a subscription fee, 4smallbusiness.com assures the small business owner that any advice and guidance dispensed is free from ulterior motives and additional compensation.

4smallbusiness.com provides its services via a variety of businesses, such as web site developers, e-commerce providers and other small business portals. By acting as the “relative in the Internet business,” the company has carved out a niche for itself. “Our members have so much trust in us that some won’t make a move without consulting us first,” says Bass. “It gives us such a great feeling knowing that we are here for the small businesses that really need to pay attention to every detail of their business.”

“Members ask questions ranging from ‘Do I need an operator’s license for my Internet business?’ to ‘How do I find a local delivery service for my products?’ Our Member Services Representatives receive over 300 questions per week each via the online virtual advisor, email, and chats,” continues Bass, a consultant with more than 18 years of experience. When several members ask the same questions 4smallbusiness.com will often hold a seminar on site and invite an expert to speak to the members.

To learn more about the services available through 4smallbusiness.com, visit http://www.4smallbusiness.com. Visitors to the site can receive a complimentary seven-day guest pass and gain access to the private subscription site.

Reference URL: http://www.4smallbusiness.com
Contact: Cathy Bass

cbass@4smallbusiness.com

Direct: 954-321-1442 Fax: 954-321-5112



10100, Suite 207, Coral Springs, FL 33065, Phone: (954) 757-2525, Fax: (954) 757-2534
Toll Free: (877) 411-6691, E-Mail: Info@4smallbusiness.com

© 2003 4smallbusiness.com, Inc. All rights reserved.